Mauritius hotels and tours

Indian Resort & Spa - 4 Star Hotel

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This 349 rooms resort and spa complex on the South West coast of Mauritius is truly an idyllic place. Situated in a huge tropical park of 11 hectares and with all of its rooms offering ocean view, the hotel features three types of accommodation: Indian, Marine and Family.

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Facilities and Services
Bars & Restaurants

"La Pointe du Morne"
, the main restaurant opens 24/7 offering an international buffet breakfast and themed buffets for the dinner.

"La Plage" with its panoramic view of the lagoon proposed at lunch time, grilled food and a cooking show.

"Eden", the refined gastronomic restaurant of the Indian resort facing the sea, with its subtle flavours will carry you away in a journey in between Europe and Asia.

"Le Bio", a dietetic restaurant on the terrace of the ‘Thalasso-Energy Centre' provides a light, colourful and balanced cuisine in harmony with the spa's philosophy.

"Haseena" restaurant serves North Indian cuisine

"Le Bistrot" restaurant located inside the leisure centre offers a simple and fast food menu.

"La Piazetta" serves Mediterranean and Italo-provencal food in the area of the family rooms.

Activities available for a fee:


- Dolphin Spa swimming pool
- Tennis lessons
- Tube rides,
- Speed boat tours,
- Fishing,
- Catamaran outings,
- Windsurfing and kite surfing lessons (Club Mistral),
- Dolphin excursions,
- Diving lessons (PADI & CMAS)

Facilities:

  • Bar(s)
  • Car Parking
  • Fitness Club/Gym
  • Kids Club
  • Laundry Service available
  • Mobile Phone Reception
  • Restaurant(s)
  • Souvenir/Gift Shop(s)
  • Swimming Pool(s) - Outdoor
  • Reception open 24/7
  • Welcome Cocktail
  • Infirmary open from 8am to 11pm
  • Courtesy room for early check-in and late check out
  • Beach food & beverage service and assistance

Services:

  • Babysitting - Paid
  • Foreign Currency Exchange
  • Room Service
  • Vehicle Hire/Car Rental can be arranged
  • Tour Operators in the Lobby Area
  • Ironing Service
  • Exchange Office at Reception
  • Beach Towels Provided at Reception
  • Porters

Recreation:

  • Aerobics
  • Massage
  • Petanque (Bocce ball)
  • Tennis
  • Table tennis

Languages Spoken:

  • English
  • French

Policies and Other Information
Late check out policy:

Hotels, Resorts and Villa Resorts

For all the accommodation, the check-in time is generally 14:00 (2 pm local time), and check-out time is 11:00 (11 am local time). Guests can ask for early arrival or late departure. Generally, charges apply equivalent to 50% of the normal rate for one night.

- Early check-in is considered to be as from 06h00
- Late check-out is considered to be before 18h00

Policy on children staying with parents:

Children under 12 years of age will be accommodated free of charge in Standard and Privilege rooms, except during the peak season, when a compulsory half board supplement of 23.28 Euros per child per night will be charged.

Two children sharing a room with an adult, one adult and one child under 12 in a room, and one adult with two children under 12 in a room will be allowed under the following conditions:

- The adult will need to pay ½ double rate on HB.
- The charge for a child of less than 12 years will include complimentary accommodation with compulsory half board supplement of 22 Euros.

Up to three children less than 13 can be accommodated in a room of their own. The charge will be 25% discount per child on the ½ DBL adult rate, at a corresponding room category, for the first two children. The third child can enjoy a free stay.

Cancellation Policy:

Payment

You must pay a deposit at the time of confirmation of your booking. This is usually 30% of the total amount. Sometimes a higher deposit is required, if airlines or other service providers request full payment. This especially applies for airlines, and certain accommodations requiring higher advance deposits -this happens mostly during peak season.

If you are booking within 40 or less days of the commencement of your visit, full payment will be due right away.

Balances to be paid must reach our account no less than 35 days before your visit with us. If we do not receive all payments due in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all deposits paid or due at that date.

For some group tours, an additional interim payment is required, of which you will be notified at the time of quotation.

Credit card payments may incur a surcharge, which is advised at the time of payment. The surcharge range between 1 to 3% of the total invoiced amount.

Modification and cancellation policies

Any modification or cancellation of a confirmed reservation for services will entail additional charges equivalent to the corresponding costs charged by the service providers. These charges may include penalties, administration fees and bank charges.

Airline tickets are personal and cannot be modified, transferred to or replaced by somebody else's name.

We will do our utmost to facilitate changes before the travel date; however please be advised that most flight tickets are non-refundable and that our partners apply cancellation fees. If cancellations occur within seven days after booking of services, a 3% administration fee applies. Deposits for cancellation of confirmed services more than 7 days after booking are non-refundable.

Every service provider has their own cancellation policy and cancellation fee amount. Maurisun has standardised their payment terms and cancellation fees in an effort to provide our clients with a standard policy. We will advise upon booking if conditions have become more restrictive. We refer to the General Conditions if no others are stated in the price list or no special conditions are enclosed with the invoice.

General Cancellation Policy for accommodations after full payment has been made:

- Cancellation within 14 days of booking: 50% of full amount
- Cancellation within 7 days of booking: 75% of full amount
- Cancellation within 72 hours of booking: 100% of full amount


Cancellation conditions are generally more restrictive for accommodation during peak season (Mid December to mid January) with 100% of the full amount being withheld within 45 days of booking.

Other disclosures:

All Inclusive Supplement for Food and Beverage:
Adult: 38 Euros per day
Child (under 12 years): Euros per day

Christmas & New Year's supplements are included for adults and children

Payment forms:
Visa, MasterCard, Diners Club, Cash
Check in time: 14:00
Check out time: 12:00
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About Us

Mauritius hotels team

Your local connection in Mauritius consists of a team that reflect its cultural history. Gilbert and Marie are part of a team that work daily to give every traveller a truly unique holiday experience. We are on the island 24/7 to serve you. By encouraging sustainable tourism the local population benefit; thus we obtain their support to protect nature and culture, which makes Mauritius truly wonderful! We hope that you as a traveller want to make a difference by booking your accommodation and tours through us.

 

 

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